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Privacy Policy

By accessing our website, you agree to the terms outlined in this Privacy Policy. Chethana Pharmaceuticals is dedicated to safeguarding the privacy of our website visitors. This policy explains our practices for collecting, using, and protecting personal information and Sensitive Personal Data or Information (SPDI).

1. Information We Collect

We may collect the following types of information:

Personal Information: Includes details that identify an individual, such as name, contact numbers, residential address, email address, gender, and date of birth.

Sensitive Personal Data or Information (SPDI): Includes passwords, financial information (bank account, credit card or debit card details), physical, physiological, and mental health conditions, sexual orientation, medical records, history, biometric information, and other details provided under lawful contract or otherwise.

2. How We Use Information

We utilize the collected information for legitimate business purposes, including:

  • Enabling visitors to download information, products, and utilize website features.

  • Providing requested information or services through the website, email, or postal address.

  • Seeking feedback or contacting visitors regarding our services.

  • Processing orders or applications submitted by visitors.

  • Fulfilling obligations related to agreements with Chethana Pharmaceuticals.

  • Resolving issues with goods or services supplied to visitors.

  • Developing products or services to meet visitor needs.

  • Responding to requests, improving operations, and communicating about our products, services, and business activities.

3. Disclosure of Information

We do not sell, trade, or transfer personal information to outside parties without consent, except to trusted third parties who assist us in operating our website, conducting our business, or serving our users, provided they agree to keep this information confidential. Information may also be released to comply with legal requirements, enforce site policies, or protect our rights, property, or safety.

4. Data Protection

We implement reasonable security measures, including administrative, physical, and technical controls, to protect personal information and SPDI from unauthorized access, use, alteration, or destruction.

5. Cookies and Session Data

We may use cookies and collect session data to enable secure online authentication, interaction, and transactions with visitors.

6. Changes to This Policy

Chethana Pharmaceuticals reserves the right to update this Privacy Policy as necessary. Changes will be posted on this page, with the date of the latest revision indicated.

For any questions or concerns regarding this Privacy Policy, please contact us.

 

Shipping Policy:

We dispatch all orders within 2 business days, ensuring prompt delivery to addresses across India.

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